Training - Learn to communicate better by knowing your style

Communicating well to make yourself understood is a challenge in a professional context. To facilitate collaborative work, this training course will help you adapt your way of communicating.

You'll discover your communication style so that you can speak the same language as your colleagues and employees in a professional context, whether face-to-face or telecommuting.

This course will also enable you to adapt to your interlocutors using best practices. You'll also discover tools to facilitate communication.

Training program

Training objectives

Target audience

Testimonials

The 4 communication styles

Knowing your communication style is essential for managers and executives. During this training course, you will discover the 4 communication styles and have the opportunity to determine your communication style through a self-assessment questionnaire. You'll also learn tips for communicating effectively with other communication styles to avoid potential conflicts that may arise in your organization.

Communication adaptation

Knowing the different styles of communication will enable you, as a manager, director or executive, to adapt your communication to your contacts. This is all the more essential as working from a distance can sometimes make communication difficult. During this training course, we'll give you practical advice on how to adapt your communication to teleworking, as well as tips on how to anticipate the needs and reactions of your interlocutors thanks to communication styles.

Success factors for remote working

Implementing a strategy to facilitate remote working is no easy task. Yet it's essential to think ahead about how to optimize telecommuting communication to make it easier for all employees to work together. During this training course, we'll give you the key factors for an effective telecommuting organization.

The 5 dysfunctions of a team

During this training session, we'll take a look at the model developed by management specialist Patrick Lencioni, called "The 5 Dysfunctions of a Team", which enables teams in an organization to assess themselves and thus identify their strengths and areas for improvement. The model developed by Lencioni also enables you to implement avenues for progress based on the most significant dysfunctions. As a manager, director or leader, you'll have a clearer picture of your team's strengths and weaknesses, enabling you to optimize communication and processes, particularly in the context of remote working.

Individual and task management

How can you effectively monitor your employees' work when teleworking? How do you manage a remote team? These are the questions on every manager 's mind. During this training course, you'll discover practical tips from Management 3.0, as well as tools for effectively managing your telecommuting employees.

To recognize and manage your difficult employees, you'll need to ask yourself a whole series of questions in order to obtain precise information about their behavior. The aim will be to understand the problems of your difficult employees and to pinpoint their origins, in order to develop a strategy aimed at changing their behavior. During this training course, we'll give you the most relevant questions to ask yourself in order to successfully identify your difficult employees, gain a good understanding of their problems and then correct problem behaviors.

During the course, we'll define and give concrete examples to help you fully understand each of the 6 dimensions of the Engagement Radar. These 6 dimensions are trust, belonging, professional development, recognition, meaning and comfort.

Between 2 and 3 innovative management practices will be presented for each of the six dimensions of the engagement radar. In other words, some twenty concrete practices will be presented to see what the best organizations are doing in terms of engagement and retention. These practices come from five continents and different types of organization.

For many employees, managers and executives, the agenda is at the heart of professional life. During this training course, we'll be giving you practical tips and best practices for better organizing your agenda and optimizing your time management.

In any organization, it's essential to understand how to communicate effectively with colleagues, management or employees.

The communication style you use can have a considerable impact on how you're perceived, on the success of your objectives, and also on your professional career.

Identifying your communication style at work will enable you to interact better with your colleagues, make work processes more efficient and reduce stress for the whole team. This is even more true in a remote working environment.

On this last point, there are still many challenges to be met, particularly in terms of communication, since remote working is not optimally organized in many organizations.

As a manager, director or leader, communication is an important factor in the effective management of a remote team.

You need to communicate regularly to maintain links, but also to react quickly when problems arise.

What is your communication style at work?
Why is it essential to know your communication style at work?
How can I communicate better when teleworking?
What tools can you use to improve your face-to-face and remote working communications?
What aspects of your communication do you need to improve?

As it is essential to know your communication style at work, we will help you achieve 3 main objectives during this training course:

This training course is aimed at managers and executives who want to implement an effective teleworking culture in their organization.
This course is aimed at managers and executives who want to improve communication with their employees when teleworking.
This training course is perfect for managers and executives who want to learn the best practices of management 3.0. to increase the productivity of teleworking employees.

We've been working entirely from home since the start of the pandemic in 2019. At first it was difficult because there are 28 of us in the company. We found it hard to get organized. But following this training with C3pH, we were able to optimize our telecommuting organization!

Gregory

Quite simply, 60% of my company's employees no longer want to come into the office. We've had to adapt to this new way of working and communicating. You can find lots of interesting tools on the Internet, but nothing beats a warm and instructive training session with Dominic and Nicolas!

Jenny

I took part in this training course with my company. There are around 800 of us and it's not easy to exchange information when we're at a distance. C3pH gave us tools and best practices to use on a daily basis.

Paulette

How do our training courses work?

Certificate at the end of the course
Between 8 and 25 participants - quotation possible for more or fewer participants
Duration: 1 h, 2 h, 3 h or 6 h - two 3-hour sessions possible
Self-assessment of your communication style
Live quiz on the Wooclap platform

Not sure what to do? We'll answer your questions!

How to register for our training courses

To register your team or organization for our training courses, you can choose :

Contact us using the form at the end of this page, and we'll get back to you as soon as possible.
Book a visio meeting directly in our electronic diary according to your availability.
We can also be reached by e-mail: info@c3ph.com or by telephone: 514-714-2538

See you soon!

How many people from my organization can I enroll in your training courses?

Our training courses are run in groups. You can register between 8 and 25 people.

For fewer than 8 or more than 25 participants, please contact us directly for a personalized quote.

Do I get certification after the course?

Yes !

Our training courses are designed in their entirety by two HEC Montréal professors and trainers at the École des dirigeants HEC.

Thanks to our training certificates, your training investments with C3pH are eligible for the 1% law, since our trainers are accredited by the Commission des partenaires du marché du travail (CPMT).

Our training courses are also eligible for the continuing education hours of Quebec's professional orders.

Do you offer customized training courses?

Yes, this is one of our areas of expertise. If you want to develop the skills of your employees, managers or, more specifically, a department or team, you've come to the right place with C3pH.

We have a design service for customized training courses so that it meets specifically to your training project.

In addition, we offer individual coaching sessions to tailor each participant's learning experience to his or her specific situation.

What is blended learning and do you offer this type of training service?

Blended learning is a hybrid approach to learning that enables our participants to enjoy a unique training experience with :

Modules on our e-learning platform to give them the flexibility to learn when and where they want
Live modules (online or face-to-face) to give them the chance to exchange ideas with each other and with our trainers, to make the most of collective intelligence.

We recommend this blended training methodology, which focuses on the impact of learning and the suitability of formats for teaching purposes without imposing any particular learning style.

In what currencies can I pay for training courses?

You can pay in the currency of your country. Euro, US Dollar, Canadian Dollar, etc.

Our website displays prices in Canadian dollars, as our training studio is located in Quebec.

If you pay in a currency other than the Canadian Dollar, the payment will simply be converted into the currency of your country.

My organization is in France, Belgium, Switzerland or North Africa. Can I register for your training courses?

Yes, we work with companies outside Canada and use innovative management practices that have been proven internationally.

May I contact you if I have a question?

We'd love to! You can get in touch with us on LinkedIn, on Facebook or by sending us a message on our contact page.

Interested in this training course? Contact us

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info@c3ph.com
+1 514-714-2538