Training: Emotional intelligence for greater impact
Course description
They're already training with us!
Definition of emotional intelligence
Emotional intelligence is a term that is increasingly used, and sometimes overused. That's why, first, we'll look at the origins of the term and make sure we have a common definition of emotional intelligence.
Benefits of emotional intelligence
Emotional intelligence plays an essential role in the workplace, and significantly affects the way employees interact, manage stress and get the job done. The benefits of emotional intelligence are in fact numerous, both from a personal and professional point of view. Let's take a look at why it makes sense to focus on this concept and develop your emotional intelligence.
Plutchik's wheel of emotions
It's not necessarily easy to put a word to the emotion we're experiencing. With this in mind, American psychologist Robert Plutchik created the Wheel of Emotions. This easy-to-use tool allows you to visually represent 32 emotionsand put words to the emotions you feel. Participants will be invited to think of concrete examples and associate the emotion they feel with them.
The 5 components of emotional intelligence
We will examine the 5 components of emotional intelligence proposed by Daniel Goleman. These components are 1) self-awareness, 2) self-control, 3) internal motivation, 4) empathy and 5) mastery of human relationships. By understanding these components, participants will be better equipped to take specific action to improve their emotional intelligence.
Strategies for developing emotional intelligence
In the course of the course, we will suggest a number of concrete ways of improving emotional intelligence. The elements suggested will be applicable to any person and in any type of organization. Knowing that it is always possible to improve one's emotional intelligence, whatever one's level, this part of the course is beneficial for everyone.
The 10 commandments of emotional intelligence
In order to be as concrete as possible, we will propose the commandments to be applied to increase your impact thanks to emotional intelligence. Some of these commandments may be difficult to apply, but they will enable you to reflect individually on the actions you need to take to do better in the future.
This course is designed for :
How do our training courses work?

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Certificate at the end of the course
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Between 8 and 25 participants - quotation possible for more or fewer participants
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Duration: 1 h, 2 h, 3 h or 6 h - two 3-hour sessions possible
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Discussions on emotional intelligence
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Live quiz on the Wooclap platform
Not sure what to do? We'll answer your questions!
How to register for our training courses
To register your team or organization for our training courses, you can choose :
See you soon!
- Contact us using the form at the end of this page, and we'll get back to you as soon as possible.
- Book a visio meeting directly in our electronic diary according to your availability.
- We can also be reached by e-mail: info@c3ph.com or by telephone: 514-714-2538
See you soon!
How many people from my organization can I enroll in your training courses?
Our training courses are run in groups. You can register between 8 and 25 people.
For fewer than 8 or more than 25 participants, please contact us directly for a personalized quote.
For fewer than 8 or more than 25 participants, please contact us directly for a personalized quote.
Do I get certification after the course?
Yes !
Our training courses are designed in their entirety by two HEC Montréal professors and trainers at the École des dirigeants HEC.
Thanks to our training certificates, your training investments with C3pH are eligible for the 1% law, since our trainers are accredited by the Commission des partenaires du marché du travail (CPMT).
Our training courses are also eligible for the continuing education hours of Quebec's professional orders.
Do you offer customized training courses?
Yes, this is one of our areas of expertise. If you want to develop the skills of your employees, managers or, more specifically, a department or team, you've come to the right place with C3pH.
We have a design service for customized training courses so that it meets specifically to your training project.
We have a design service for customized training courses so that it meets specifically to your training project.
In addition, we offer individual coaching sessions to tailor each participant's learning experience to his or her specific situation.
What is blended learning and do you offer this type of training service?
Blended learning is a hybrid approach to learning that enables our participants to enjoy a unique training experience with :
We recommend this blended training methodology, which focuses on the impact of learning and the suitability of formats for teaching purposes without imposing any particular learning style.
- Modules on our e-learning platform to give them the flexibility to learn when and where they want
- Live modules (online or face-to-face) to give them the chance to exchange ideas with each other and with our trainers, to make the most of collective intelligence.
We recommend this blended training methodology, which focuses on the impact of learning and the suitability of formats for teaching purposes without imposing any particular learning style.
In what currencies can I pay for training courses?
You can pay in the currency of your country. Euro, US Dollar, Canadian Dollar, etc.
Our website displays prices in Canadian dollars, as our training studio is located in Quebec.
If you pay in a currency other than the Canadian Dollar, the payment will simply be converted into the currency of your country.
My organization is in France, Belgium, Switzerland or North Africa. Can I register for your training courses?
Yes, we work with companies outside Canada and use innovative management practices that have been proven internationally.
May I contact you if I have a question?
We'd love to! You can get in touch with us on LinkedIn, on Facebook or by sending us a message on our contact page.