Formation : Donner des feedbacks constructifs et efficaces
Course description
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Feedback vs. Recognition
Donner un feedback et exprimer de la reconnaissance sont deux choses différentes. En tant que gestionnaire, manager ou dirigeant, vous aurez besoin de savoir quand donner un feedback et quand faire preuve de reconnaissance. Durant cette formation, nous allons vous donner les clés pour différencier ces deux notions afin que vous puissiez formuler des feedbacks constructifs et efficaces aux moments opportuns.
Paradoxe du Feedback
La grande majorité des individus souhaite recevoir du feedback constructif, mais personne ou presque n’aime en donner. Ce paradoxe, démontré dans une étude publiée dans Harvard Business Review, met en lumière l’insatisfaction observée sur le marché de l’emploi de la part des employés. Au cours de la formation, vous verrez, chiffres à l’appui, l’importance du feedback constructif pour les organisations.
Sandwich method vs New methods
Vous avez peut-être déjà entendu parler de la méthode sandwich. Cette méthode consiste à faire un feedback positif, suivi d’un feedback négatif, suivi d’un autre feedback positif. Cette méthode, bien qu’encore utilisée, mérite d’être revue et remplacée par des méthodes beaucoup plus innovantes. Durant cette formation, vous en découvrirez deux nouvelles : 1) le FeedForward et 2) le Feedback Wrap à la sauce C3pH.
Using powerful questions
Les séances de feedback ne devraient pas être de longs monologues du gestionnaire ou manager et devraient idéalement mener à une discussion franche et constructive. Pour y arriver, les questions puissantes sont des outils fort utiles pour arriver à ce dialogue avec la personne qui reçoit le feedback. En suivant cette formation, vous serez outillé.e pour poser des questions de réflexion puissantes, grâce à une liste de questions vous sera proposée.
Manager's roles
En tant que gestionnaire ou manager, donner des feedbacks régulièrement est important pour le bon fonctionnement de votre organisation. Le feedback permet de vous assurer que vos collègues ont bien compris ce que vous attendez d’eux en termes de qualité, comportement ou de résultat. Le feedback permet aussi de maintenir un lien avec votre équipe et de cultiver des relations de travail harmonieuses. Durant cette formation, nous allons vous aider à incarner au mieux ce rôle et vous donner des idées concrètes pour instaurer une culture du feedback dans votre organisation.
Innovative management practices
Nous allons voir, durant cette formation, des méthodes de feedback innovantes issues des dernières innovations du management 3.0. Vous aurez les outils indispensables et nécessaires pour donner des feedbacks constructifs et efficaces.
For many employees, managers and executives, the agenda is at the heart of professional life. During this training course, we'll be giving you practical tips and best practices for better organizing your agenda and optimizing your time management.
This course is designed for :
How do our training courses work?

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Certificate at the end of the course
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Between 8 and 25 participants - quotation possible for more or fewer participants
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Duration: 1 h, 2 h, 3 h or 6 h - two 3-hour sessions possible
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Role-playing and feedback
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Live quiz on the Wooclap platform
Not sure what to do? We'll answer your questions!
How to register for our training courses
To register your team or organization for our training courses, you can choose :
See you soon!
- Contact us using the form at the end of this page, and we'll get back to you as soon as possible.
- Book a visio meeting directly in our electronic diary according to your availability.
- We can also be reached by e-mail: info@c3ph.com or by telephone: 514-714-2538
See you soon!
How many people from my organization can I enroll in your training courses?
Our training courses are run in groups. You can register between 8 and 25 people.
For fewer than 8 or more than 25 participants, please contact us directly for a personalized quote.
For fewer than 8 or more than 25 participants, please contact us directly for a personalized quote.
Do I get certification after the course?
Yes !
Our training courses are designed in their entirety by two HEC Montréal professors and trainers at the École des dirigeants HEC.
Thanks to our training certificates, your training investments with C3pH are eligible for the 1% law, since our trainers are accredited by the Commission des partenaires du marché du travail (CPMT).
Our training courses are also eligible for the continuing education hours of Quebec's professional orders.
Do you offer customized training courses?
Yes, this is one of our areas of expertise. If you want to develop the skills of your employees, managers or, more specifically, a department or team, you've come to the right place with C3pH.
We have a design service for customized training courses so that it meets specifically to your training project.
We have a design service for customized training courses so that it meets specifically to your training project.
In addition, we offer individual coaching sessions to tailor each participant's learning experience to his or her specific situation.
What is blended learning and do you offer this type of training service?
Blended learning is a hybrid approach to learning that enables our participants to enjoy a unique training experience with :
We recommend this blended training methodology, which focuses on the impact of learning and the suitability of formats for teaching purposes without imposing any particular learning style.
- Modules on our e-learning platform to give them the flexibility to learn when and where they want
- Live modules (online or face-to-face) to give them the chance to exchange ideas with each other and with our trainers, to make the most of collective intelligence.
We recommend this blended training methodology, which focuses on the impact of learning and the suitability of formats for teaching purposes without imposing any particular learning style.
In what currencies can I pay for training courses?
You can pay in the currency of your country. Euro, US Dollar, Canadian Dollar, etc.
Our website displays prices in Canadian dollars, as our training studio is located in Quebec.
If you pay in a currency other than the Canadian Dollar, the payment will simply be converted into the currency of your country.
My organization is in France, Belgium, Switzerland or North Africa. Can I register for your training courses?
Yes, we work with companies outside Canada and use innovative management practices that have been proven internationally.
May I contact you if I have a question?
We'd love to! You can get in touch with us on LinkedIn, on Facebook or by sending us a message on our contact page.